All your questions answered.
We want to make sure your purchase is satisfying for you. However, if you bought your RBS from our website and are unhappy with it and would like to return it for a full refund, you can do it within 60 days of the day you got your entire order. The item must be returned in good (almost new) condition, with its original packaging.
Additionally, keep in mind that we only offer returns for the RBS wearable if you ordered the Annual package; we do not offer refunds for the RBS app. You can get in touch with us at support@rbsofficial.com to cancel your annual subscription to the RBS app.
We typically ship orders to North and South Luzon from our warehouse in Cavite.
Delivery typically takes 2 - 5 business days for orders arriving from Luzon, and 3 - 10 business days somewhere else, depending on the location.
RBS comes with a 1-year warranty
You can use a credit card, debit card, or GCash to buy your RBS device from our website. Additionally, we provide "buy now, pay later" through Affirm. At checkout, you can choose this option and confirm your eligibility.
Your information is totally protected. Any personal information we gather is only used to make your interaction with RBS easier and more customized to your needs. Except to process payment information, such information will not be sold, licensed, transmitted, or otherwise made available to third parties without your prior written consent. You can read our Privacy Policy from here.
An RBS session usually lasts about 20 minutes. RBS was created in such a way that it effortlessly integrates with your daily activities, letting you to carry on with tasks like cooking, using a laptop, brushing your teeth, etc. while wearing it.
No, for RBS to work, you must wear it with your eyes open.
RBS is compatible with the majority of standard prescription eyewear frames. By placing RBS on top of your glasses and adjusting the flexible nosepiece, you may achieve this. However, since prescription glasses can reduce RBSÂ effectiveness, we advise against using it for optimal outcomes.
Approximately 470 nm of blue-turquoise light is produced by RBS. The 150 W/cm2 RBS irradiance levels, or light strength, are comparable to 10,000 lux of strong light emitted by a standard light box.
RBS light has undergone extensive testing and has received complete certification for photobiological safety.
As with any light therapy device, there is a small chance of experiencing unusual unpleasant responses like discomfort, headache, dry mouth, eye strain, nausea, or hyperactivity. The majority of these reactions are moderate and transient in nature.
No, using a smartphone or downloading the RBS app is not required in order to utilize RBS.
RBS is not a medical device that can diagnose, treat, or cure any ailment; rather, it is a consumer health tool.
After just one session with RBS, several of our clients say that they already feel more energized and happier. Others take several days to a few weeks to notice a long-lasting shift in their circadian rhythm and quality of sleep. In order to begin experiencing the intended effects, we advise using the product every day for at least 3 weeks.
The best time to utilize RBS is typically in the morning to restore your circadian rhythm. The ideal hour will, however, differ from person to person and be influenced by your personal circadian cycle as well as your intended health and wellness objectives. You can get useful advice from the RBS app regarding when to use RBS, when to avoid light, and other crucial parameters.
The app can fully instruct you on how to utilize RBS for achieving your desired objective according on your circadian cycle, desired effect, and lifestyle. As an alternative, you can consult your RBSÂ manual or contact us in email. We would be delighted to hear from you and assist you in maximizing RBS.